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Contact Us

  • Please write down any questions you may have while using the app and send them to us.

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  • We will respond sequentially within 3 business days to the email address you provided in the form below.
    ※ If you do not receive a response, please check your spam folder or free up space in your mailbox.

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  • When reporting an error, please be sure to attach a video recording of the error situation.

​​Want to check quickly without waiting for a reply?

Option
Problem
Method
Suggestion
Pay
Other
Device
iOS(iPhone/iPad)
Android(Samsung, etc)
Other

* Run the VLLO app > ≡ button on the top left > Device and version information > Copy and paste

Please send the required information below together to help us understand the exact problem. * Recording device/transmission path of videos added to the project * Problem (please provide as much detail as possible)

If [Problem] is selected, a video must be attached

We will help you after analyzing the problem through the data.

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